eCommerce Compliance with a click
ePAL is your simple, cost effective solution for 'Fully Landed Cost' (also known as 'Delivery Duty Paid') cross-border eCommerce, providing a simple, hassle-free way to get your goods to European Union customers with no unexpected additional charges on delivery.
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EU Expansion Made Easy
You're an eCommerce merchant. You want to sell into the EU with no headaches or surprises.
Selling into the EU can be challenging due to the complexities of product classification, indirect taxes, customs duties & excise checks, IOSS validation, shipping & related documentation.
ePAL makes sure your EU sales are fully compliant...
right in the Checkout
Or you're importing goods as inputs to your own products & processes or for resale.
Importing into the EU can be confusing, especially in a volatile tariff, duty and compliance environment and
ePAL makes sure your imports will be fully compliant...
before even placing your order
The challenge: compliance complexity
Selling or importing into the EU involves a variety of complexities from Product Classification, Taxation, Customs & Excise procedures & Shipping documentation to strict Compliance & Reporting requirements.
- Unpredictable 'final price' ìn the checkout because taxes, duties, tax on shipping or other fees are unknown
- Customers refuse delivery because of extra charges and goods are returned & refunded
- Different Tax, Customs Duty, Excise Duty, Tariffs or Exemptions for the same product in different countries
- Complex Tax registration, reporting & remittance requirements in each country that you sell into
- Confusing documentation & declarations for Customs authorities
- Managing multiple shippers, couriers and carriers, each with different data requirements
- Reclaiming Tax & Customs Duty for goods returned across borders by Customers
- Expensive upfront investment of both time & money
- Complicated multi-layered integrations with multiple vendors
The solution: ePAL
Nobody has time to become an expert in all EU Tax & Customs regulations (maybe not even the Experts themselves!). With ePAL, you don't have to. ePAL handles everything in one simple integration.
- All-in-one EU compliance plugin for eCommerce platforms, starting with WooCommerce
- Web portal for Businesses to calculate ad hoc Taxes, Duties & Restrictions
- Direct API for Businesses to integrate ePAL into existing processes, platforms or systems
- Automatic Customs-compliant product classification using AI-based Natural Language Processing
- Automatic Tax calculation for Tax & Duty reporting & remittance
- Customs duties calculation & Excise checks
- Optimized shipping options directly in the Checkout, from hundreds of carriers
- Automaed and auditable validation of suitability for streamlined IOSS processing at import
- Automated re-validation of consignments at fulfillment to catch changes to Tax, Duty, Tariffs, Sanctions & Restrictions etc
- Pay-as-you-go pricing
Your All-In-One Concierge for EU sales
ePAL provides real-time VAT calculation, reporting & returns; customs duties identification & calculation; shipping, documentation & labeling; IOSS validation; sanctions & restrictions screening.
A simple, all-in-one, solution.
VAT Calculation & Reporting
ePAL identifies the correct VAT rate (including reduced & zero-rated) for source & destination country, calculates the correct VAT for every product and generates compliant reports for remittance of VAT in each country
Customs & Excise
ePAL automatically identifies product classification codes for the destination country, calculates the correct Customs Duties, checks for Excise products and provides you with verifiable & audit-ready proof
Shipping & Labeling
ePAL provides easy access to hundreds of Shippers to give you the best options & rates, and generates shipping labels & documentation compliant with the Customs requirements for the destination Country
B2C >> B2B or vice versa
ePAL is designed to allow B2B prices in any country to be calculated from B2C pricing even in a different country - or vice versa - whether your prices are displayed as Tax Inclusive or Tax Exclusive, including validating Buyer eligibility for "reverse charge" pricing
Compliance Screening
ePAL inspects millions of official sources to ensure you are allowed to ship the product to the intended recipient or country & any additional steps your Shipping partner must comply with
Reporting & Analytics
ePAL provides all the data you need to prove compliant cross-border eCommerce, track shipments, analyze costs and optimize your European sales strategy.
Easy Integration
Simple API integration with your existing web shop, eCommerce platform or marketplace with no coding required for major platforms & with data seamlessly integrated into your existing flows.
Customs Pre-Clearance
ePAL can automatically submit consignment data in the right format for Customs pre-clearance so your consignments can be pre-cleared... before you even ship the consignment
IOSS validation
ePAL checks every transaction for IOSS eligibility & provides auditable data verification, so you can decide whether to ship consignments using IOSS flows
About ePAL
Your trusted partner for EU eCommerce expansion
About us
Dedicated professionals at your service
We are a dedicated team of tax, customs, shipping and software professionals with a laser focus on helping you succeed in international sales. We have close to 100 years of combined experience including expertise from some of the best in the business.
We work with specialist partner providers to make sure our content - and therefore yours - is always up to date & best in class, and integrate it directly into our API and plugins, so you get the benefit of all that functionality and experise via a single provider and single integration
Leveraging our Irish base, we enable you to take full advantage of EU import schemes like IOSS, while ensuring clients are satisfied from checkout to delivery and even returns if needed
We provide you with full regulatory compliance with a simple, cost effective integration, so you can have confidence as you expand your business
EU Based
Located in Ireland & Italy for optimal compliance support
IOSS Specialist
EU Import One-Stop Shop expertise
Full Compliance
Complete regulatory adherence
Client Success
From checkout to delivery & returns
Simple Integration. Powerful Results.
Forget about multiple complex integrations or expensive upfront contracts and payments. Integrate with ePAL today and open your doors to EU clients.
One-Click Integration
Native plugins for major eCommerce platforms. Immediate seamless integration. No coding required.
Developer-Friendly API
Robust API with comprehensive documentation for custom integrations. Simple portal to self-validate your API integration.
Go Live in Hours
Start shipping to EU customers within hours of integration. If you're already selling into the EU, offload your compliance complexity to ePAL.
Dedicated Support
For more complex integrations, our experienced integration specialists will guide you every step of the way.
Who are you?
And, more importantly, how much will you pay?
You're an eCommerce Merchant. You do the selling and we make sure you do it right. We charge a simple flat rate 1.5% - but ONLY for your cross border transactions (hint: that's where you need us).
Or you're an Importer of goods for your own use or resale. You import consignments of goods, products or ingredients and you want to know (preferably before you buy!) how much the Tax and Duties will cost. And you want to make sure your Carriers, Handlers, Brokers and Agents all have the same information for shipping (and make sure it's the right information).
eCommerce Merchant: Price = 1.5% (always)
Selling into to EU buyers from outside the EU.
- Direct to Consumer (D2C, B2C) from your own web shop
- Direct to Consumer from an eCommerce platform like WooCommerce
- Business to Business with or without VAT-exclusive / VAT recharge pricing.
- Check if your Business customer's Tax ID is valid & active and the Business Name it is associated with
- All in on price - no 'optional extras' that are really 'required'
- Validate that your customer is not on any Sanctions or Restrictions list
- Pay-as-you-go pricing model. No cross border sales? No charges
- Click to compare Account types & Features
Importer: €99 per month or €999 per annum
Whether importing raw materials for use in your own manufacturing or importing finished products for resale.
- Automatic VAT inclusive / VAT exclusive calculation and data exports for reporting
- Figure out Taxes & Customs Duty before even buying the shipment
- Check if there are goods that might attract Excise duties
- Check if your Supplier's Tax ID is valid & active and the Business Name it is associated with
- Validate that your Supplier is not on any Sanctions or Restrictions list
- Generate Shipping-related documents pre-populated as Authorities require
- Flat rate, predictable, annual fee. No extra fees.
- Click to compare Account types & Features
Are you somebody different?
ePAL can probably address your Tax & Customs needs too
Marketplace platform? Carrier or Courier? Postal Operator? Something else?
Ready to sell into the EU with zero compliance headaches?
Sign up to ePAL to get your credentials for API integration
Try ePAL - no credit card requiredFrequently Asked Questions
Some quick Q&A about ePAL's services.
If you want to see a much more detailed and granular FAQ, click here.Contact ePAL
Ready to sell into the EU with no compliance headaches? Get in touch with us!
