ePAL is the “easy button” for cross-border eCommerce compliance. It calculates fully landed cost (also known as "Delivery Duty Paid" or "DDP") so your customers see the real total before they click 'buy', not after the delivery arrives.
Unpredictable final price because taxes, duties, tax on shipping or other fees are excluded or estimated.
Unnecessary overpricing by defaulting to Standard Rate VAT 'just to be sure'.
Customers refuse delivery when Tax & Duties (not to mention 'carrier handling charges') are demanded at delivery.
Goods are either returned and refunded or destroyed by Customs.
Managing multiple vendors, contracts & billing plus complicated integrations that consume time and money.
Managing multiple rates, rules and regulations across dozens of countries.
Nobody has time to become an expert in all EU tax and customs regulations. With ePAL, you don’t have to.
A simple flow that keeps your checkout fast, compliant and predictable.
Customer adds products to basket & ePAL identifies product classification in real time.
ePAL identifies tax & duty rates in the background and retrieves Shipping options if required.
ePAL instantly calculates taxes & duties and updates price in your WooCommerce checkout.
Customer sees fully landed cost before payment. Carriers can streamline delivery.
At checkout, ePAL adds taxes & duties, showing a breakdown of what the shopper pays.
Below are real WooCommerce screens created with ePAL's test store at imaginef1.shop.
ePAL provides real-time VAT calculation, customs duties calculation, excise checks, shipping & documentation, IOSS validation & compliance screening in one service.
ePAL was designed for merchants selling cross border using platforms like WooCommerce, with a specific focus on SME merchants who just want to sell more, and more easily, without becoming a Tax & Duty specialist
ePAL handles everything in one simple integration, including AI-supported product classification, tax & duty calculation, dynamic shipping rates and IOSS checks, all in a single WooCommerce plugin with built-in automation and onboarding. Everything in one place.
You want to streamline or increase your cross-border selling. We help you to do it right.
A simple flat rate, charged only on cross-border transactions.
Do you wonder why cross-border consignments get stuck at Customs, get delayed or end up being delivered with added charges or fees... and how to prevent these delays while expanding across the whole EU?
Check out the various ePAL explainers on our YouTube channel: videos and 'shorts'
Short answers for the obvious questions.
More questions and longer answers available here if you want to find out more.
Absolutely. Not only is ePAL Global free to try, we will cover the fees for your first €10,000 worth of cross border transactions, however long that takes. If you don't want to continue using it after €10,000 in cross border sales, just deactivate & delate it.
Within fifteen minutes, give or take. With a simple WooCommerce-native plugin, ePAL is designed to get merchants selling cross-border with accurate prices as soon as possible. That's not hype. We're so certain of this claim, we'll configure it for you if you need us to.
No. If you sell cross border using the ePAL plugin for WooCommerce, we charge 1.5% of the basket value for only thsoe cross border transactions we process on your behalf. If you decide you no longer want to use it, just deactivate & delate it.
If you don't want to sell cross border, then ePAL is no use for you. But if you don't currently sell cross border but you do want to... then ePAL is perfect for you.
The service is positioned as an all-in-one solution for EU compliance and EU expansion, particularly for merchants who want to start (or streamline & expand) shipping into the EU. In due course, imports into the U.S. and U.K. will also be supported.
Install the ePAL plugin and forget about it. If you never sell a cross-border sale, you'll never pay ePAL a cent. Pay-as-you-go means you are only charged on cross-border sales where ePAL was required and capable of processing the data.
No. ePAL was built so merchants don’t have to become experts. It handles tax and customs complexity through one integration. In addition, ePAL partners and integrates automatically with best-in-class specialists & experts in product classification, tax & duty rules and rates, sanctions & restrictions monitoring and screening
See the WooCommerce demo or start with ePAL today.
